Thank you for choosing Waste Management as your environmental solutions provider. We appreciate your business and look forward to providing you with outstanding services.
Time and Place of Pickup
For Residential Services, Contact Us to review your service schedule. please have your container out by 6 a.m. at your regular pickup location, such as the curb or alleyway, and please ensure that the container is outside any fences or gates. For alley service, please mark your street address in the alley or on your containers for identification by our drivers. Additional charges may apply for any additional container that is above your specific service level. To verify your service level, please Contact Us.
To prevent injury to our drivers, please ensure that all non-Waste Management containers are no larger than 121 litres and weigh no more than kilograms when full. Do not use 208 litre drums, paper sacks or boxes as trash containers. To reduce odors and prevent litter, please bag all trash items. If you have a separate container for recycling, please do not bag recyclables in plastic bags but place them loosely in the container. This will improve the sorting of recyclables at the processing facility.
Cut branches into four-foot lengths or less and tie them in bundles no more than 12 inches in diameter. Leaves and grass clippings should be bagged, tied securely and placed with other items for outside pickup. There may be additional charges for the collection of yard waste in some service areas.
When you place the right materials in the right container, it benefits you and your community and protects the environment. When you place the wrong materials in a container, it can harm the environment, injure workers and result in additional charges to your account.
Doing just these three things will make a huge difference:
- Recycle all empty bottles, cans, and paper
- Keep food and liquids out of your recycling
- Keep plastic bags out of your recycling
Home Improvement Debris
Planning your next home project? Waste Management’s Bagster® dumpster in a bag service is the perfect solution for your DIY projects. The Bagster® bag fills a gap - bigger than a garbage bag and smaller than a dumpster. It provides the right solution at the right value, holding up to 1.5 tons / 2.3 cubic meters of debris, from home improvement projects to big cleanups. Once filled, users can call or go online to schedule a reliable pickup from Waste Management.
Explore the information featured on our Customer Support Center. We are continually refining and working to create collections of articles on the topics you ask most frequently about regarding our services. You may also work directly with a WM representative through email, live chat or over the phone.