Learn more about Automatic Payment Terms and Conditions for Waste Management.
Automatic Payment Terms and Conditions
Unless your services plan is cancelled by you or us as allowed by under your agreement with us, (“Agreement”), you hereby authorize us to charge to your credit card on file, or a substitute account provided from time to time by you or your card issuer, in respect of the amounts you owe under the Agreement (for customers with a United States service address, payments are drafted 20 days after the invoice date; for our Canadian customers, payments are drafted on the 21st of each month). The amount you pay on a monthly basis will be determined in accordance with the Agreement, and may vary from month to month in accordance with the terms of the Agreement. Applicable fees or taxes will be included in the amount charged. By providing payment account information to us, you represent that you are an authorized user of such payment account.
You agree that your invoices will include notice of changes in services or service rates, including price increases or charges subject to your consent and the terms of the Agreement. Subject to applicable law, and the terms of the Agreement with respect to notice for amendments to the Agreement, such consent would be given by your automatic payment of, or failure to object to the price increase within 30 days of the invoice date.
Dishonored Requests for Payments: If a payment transaction is not honored by your bank or other financial institution, we have the right to charge the amount of any such transaction to the customer. You remain responsible for any uncollected amounts.
To cancel automatic payment, go to wmcanada.com, log in, click on Manage link next to Autopay, select Stop Automatic Payments, and select Yes Stop Automatic Payments. You may also call Waste Management customer service call centers to cancel.
Eligibility Requirements for Waiver of Administrative Charge - Waste Management assesses an administrative charge (which is currently $6.50) for each paper invoice; however, not all customers have or will be assessed this charge. Customers who are being assessed the administrative charge can enroll in automatic bill payments and paperless billing to receive a waiver of the administrative charge, if any, on each invoice while they remain enrolled in automatic bill payments and paperless billing. If your contractual terms have not yet been revised to include the administrative charge, enrollment in automatic bill paying and paperless billing will ensure that you will not be assessed the administrative charge for receipt of paper invoices in the future.