The text notification feature is currently available in select areas only. Customers in participating areas will receive an email notification to update preference when the text message communication preference is available.
Customers who have selected text messaging as their communication preference will receive an opt-in message from Waste Management’s shortcode (46266-US) or (68875-Canada) on their mobile phone. Customers are instructed to reply YES to confirm their enrollment. An additional text message is sent to the customer to confirm they have opted-in to this feature.