For the latest updates on possible service delays, interruptions, and storm recovery within your community, check for Waste Management alerts on our Weather and Service Updates webpage.
You can also view information regarding your service through your My WM account anytime, on any device as either a logged in or guest user. Navigate to My Services, which displays your ETA on your day of service, next pickup date, pickup schedule, and holiday schedule.
For Logged in users:
1. Click on My WM and log in
2. Click on Manage My Services
For Guest users:
1. Click on My WM
2. Click on Continue as Guest
3. Enter your service address, phone, email, or Customer ID
4. Click on Manage My Services