Generating more waste than expected can cause an overage. Overloaded containers pose safety risks for our drivers and create unsightly messes in your community. An overage is whenever the driver documents one of these customer situations:
- Overloaded container (e.g., lids open 10 inches or more)
- Lids left closed with debris stacked on top of the lids or outside of the container
We’re happy to work with you to temporarily or permanently increase your container size, pickup frequency or both. To discuss your options, please Contact Us.
Note: Any additional waste beyond the size of your container that is left for pick-up can generate an overage charge. Overage service charges may vary by area.
Learn what an overage is and how to avoid it by viewing our container guide below:
