We understand that situations change and you may want to cancel your service change order. Cancelation of your service change order can be done online, up to 48 hours prior to delivery or pick up of a container. Please navigate to the My Services portion of your My WM Dashboard to cancel. If you wish to cancel or change your order with less than 48 hours notice, please contact Waste Management Customer Service at #1-800-452-5982. Please note that we cannot always accommodate requests made less than 48 hours in advance.
How do I cancel my service change order?