Customer Support
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Waste Management
Service Questions
360001777051
Service Questions
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Service Questions
Learn about your services, including pickup schedule, weather alerts, container repairs or reporting a missed pickup.
Weather
How do I prepare for cold weather?
How do I prepare for hot weather?
How can I get service alerts?
Where can I find weather and service alerts?
How do I know if my service will be delayed by weather?
When is hurricane season?
Holiday
How do I dispose of pumpkins after halloween?
How do I get rid of tree lights?
How do I dispose of turkey fryer oil?
Can I recycle foil trays?
What do I do with my food scraps?
How can I stay green during the holidays?
Pickup Schedules
How is my next pickup date determined?
When is my next pickup?
What time will my pickup take place?
What if my next pickup date falls on a holiday?
How do I check the Estimated Time of Arrival (ETA)?
How do I request an extra pickup?
Change Services
How do I change my service?
What is the charge for adding or removing additional pickup days?
What is the charge for changing my container size?
How can I change my container size?
Can I change my services seasonally?
Can my trash be collected more than once per week?
Container Delivery, Locks, Repair, or Relocation
Do you need a permit for your container placement?
How does container delivery work?
Where can I get a lock for my container?
How can I make sure my container is placed properly?
How do I get my container relocated?
What should I do if my container smells? Can I get a replacement?
Connect With Us
How can I connect with a live agent?
How can I connect with WM support?
I have feedback for a Waste Management, where can I submit it?
How do I enable the WM Skill on Alexa?
Where can I find a certificate of insurance?
Where can I find Waste Management branded apparel?
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